NPS Caremore Limited is committed to safeguarding your privacy. Contact us if you have any questions or concerns regarding the use of your personal data and we will gladly assist you.
By using this site and/or our services, you consent to the processing of your personal data as described in this privacy policy.
Definitions
- Personal data – any information relating to an identified or identifiable natural person.
- Processing – any operation or set of operations performed on personal data or on sets of personal data.
- Data subject – a natural person whose personal data is being processed.
- Child – a natural person under 16 years of age.
- We/us – NPS Caremore Limited.
Data Protection Principles
- Processing is lawful, fair, and transparent.
- Processing is limited to the stated purpose.
- We only collect the minimum data necessary.
- Data is retained only for as long as necessary.
- We ensure data accuracy, integrity, and confidentiality.
Data Subject’s Rights
Your rights under this policy remain fully intact and applicable, including access, correction, erasure, restriction, objection, portability, and consent withdrawal.
Data We Gather
- Information you provide – email, name, telephone number, company, etc.
- Automatically collected information – IP address, browser info via cookies and analytics.
- Partner information – from authorised and legally compliant sources.
- Publicly available information – lawfully sourced from public channels.
How We Use Your Personal Data
We use your personal data to:
- Provide services and communicate with you.
- Enhance your experience on our website.
- Fulfil legal or contractual obligations.
- Analyse site usage and performance.
- Monitor and defend against security threats.
Processing is based on contractual necessity, legitimate interest, or your consent, depending on the context.
Who Else Can Access Your Personal Data
Our processing partners include:
- Zoho CRM
- SalesIQ
- PrintIQ
- Infigo
Connected third parties:
- Zoho
We only work with third parties who uphold strong data protection standards.
How We Secure Your Data
We use secure protocols (e.g., HTTPS), anonymisation, firewalls, and other security measures. Our servers are housed in ISO 27001:2013-certified data centres. We will inform you and relevant authorities in the event of a data breach.
Children
Our services are not directed to children under 16, and we do not knowingly collect personal data from them.
Cookies and Similar Technologies
We use cookies to:
- Enable site functionality.
- Improve site performance and personalise your experience.
- Track site usage (e.g., via Google Analytics).
- Manage advertising relevance and exposure frequency.
You may disable cookies via your browser or opt out via platforms like optout.aboutads.info or youronlinechoices.com.
We use:
- Google Analytics
- Other tracking and monitoring provided via Zoho CRM and SalesIQ
Contact Information
Supervisory Authority
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
Email: registration@ico.org.uk
https://ico.org.uk/
Changes to This Policy
We reserve the right to amend this Privacy Policy. Any changes will be posted on this page.